Terms & Conditions

Making A Purchase

Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Mastercard, Visa Credit and Debit payments, Paypal and American Express. You may send your card details over the internet on our secure online order form or if you prefer by phone or snail mail.

Your tools will be sent when your payment has cleared with the banks.

Age Restricted Items

Please note that items such as carving knives, axes and the like carry an age restriction of 18+. By placing your order, you are confirming you are over the age of 18 years.

Shipping and Handling

All UK mainland orders over £45 inc VAT are currently being shipped FREE!! Orders under £45 to UK mainland will be charged £3.95 inc VAT.

UK mainland includes the Isle of Wight, Scottish Highlands and Islands, Northern Ireland, Isle of Man and the Isles of Scilly. Please note that delivery can be slightly slower to the postcodes listed below where we are unable to offer the Next Day Delivery Service.

NEXT DAY DELIVERY

£6 inc VAT for orders placed before 3pm Monday to Thursday. If you would like a Saturday delivery please call us to check the cost and availability. We despatch Monday to Friday so if you place an order after 3pm on a Friday on a Next Day Delivery Service, we will send out the next working day which means you should expect delivery on the Tuesday.

PLEASE NOTE our standard Next Day Delivery does not cover the following postcodes;

Highlands and Islands - AB36-AB38, AB55-AB56, FK17-FK21, IV, HS, KA27-28, KW, PA20-78, PH19-PH26, PH30-PH50, ZE

Northern Ireland, Isle of Man, Isles of Scilly - BT, IM, TR21-25

If you require 24 hour delivery please telephone us to find out what the cost would be.

Over 30kgs? - For details of carriage charges on heavy deliveries (bulk orders, lathes, workbenches etc) please phone the team on + 44 (0) 1473 784983, or email on sales@classichandtools.com for a quotation.

OVERSEAS DELIVERY

Orders to be delivered overseas will not display a carriage charge when placing an order online. When we receive the order it will go on hold, a delivery cost will be worked out and we will then contact you with the total cost and ask if you wish to go ahead with the order.

Classic Hand Tools frequently receive orders from France, Scandinavia, The USA, Australia, Hong Kong, The Netherlands, Eire & Italy. Our customers consider our shipping costs to be most reasonable.

Eire and the Channel Islands will be treated in the same way as overseas deliveries. We will place the order on hold and contact you with details of the total cost including shipping. We do not make a profit on shipping charges hence we want to ensure you receive the right charge depending on your order. In most instances this does not slow things down.

VAT - non EU countries will have the VAT deducted from their invoice and this will be confirmed prior to despatch.

Delivery Schedule

Once your payment is cleared we will send your tools right away. UK delivery is usually 48 hours whilst USA delivery is usually within 7 days.

Tax Charges

VALUE ADDED TAX - All prices quoted include VAT at 20%. For countries who do not have to pay this lovely tax an amendment will be made to accommodate this plus any extra shipping costs.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us

If you need to contact us, please email us on sales@classichandtools.com

Alternatively, you can call us on 01473 784983 (International +44 1473 784983) or write to us at Classic Hand Tools, Hill Farm Business Park, Witnesham, Ipswich, Suffolk, IP6 9EW United Kingdom

Privacy Policy

Returns Policy

It is very important that you are fully satisfied with the product sent to you. If the goods are proven to be faulty or do not comply with the Sale of Goods Act 1979 we will offer a replacement or refund and pay for their return. In other cases the cost of return is paid by the customer and should be returned in original sale condition (including packaging) within 7 days.


Back to Top