Delivery

Standard Delivery

All UK mainland orders over £90 inc VAT are currently being shipped FREE!! Orders under £90 to UK mainland will be charged £4.50 inc VAT.

Services will change depending upon the items in your cart and the delivery address. Your options will be displayed in the checkout.

For the vast majority of domestic deliveries we use Royal Mail and DPD Local. In general please allow 2-4 working days for delivery.

 

Next Day Delivery

£6.95 inc VAT for orders placed before 2pm Monday to Thursday.

We dispatch Monday to Friday so if you place an order after 2pm on a Friday on a Next Day Delivery Service, we will send out on Monday for delivery on Tuesday.

We use DPD Local to fulfill our next day delivery, but there are some postcodes (listed below) that are not a next day service.


UK mainland includes the Isle of Wight, Scottish Highlands and Islands, Northern Ireland, Isle of Man and the Isles of Scilly. Please note that delivery can be slightly slower to the postcodes listed below where we are unable to offer the Next Day Delivery Service.

Highlands and Islands  - AB36-AB38, AB55-AB56, FK17-FK21, IV, HS, KA27-28, KW, PA20-78, PH19-PH26, PH30-PH50, ZE

Northern Ireland, Isle of Man, Isles of Scilly  - BT, IM, TR21-25.


Royal Mail Tracked 24

This service will show in applicable postcodes in the checkout. The cost will depend upon the items in your basket. This is basically tracked Royal Mail 1st class post, so whilst it is not a guaranteed next day service, the vast majority of deliveries will be made the next working day.

There are some items such as very long clamps, lathes, workbenches, potato forks etc that we cannot ship to every postcode in the UK, or indeed every corner of the globe. If we are unable to deliver, or if there are potential additional costs then we will contact you.



Overseas Delivery

Shipping costs exclude import duties / taxes / fees.  If applicable, they will be charged by customs in the destination country. You will be contacted separately by the courier to pay these. 

We've updated our system and now you will see shipping costs in the checkout. If there are currently no shipping costs displayed then it will say ''Quote Required'' and ''Free''. On this occasion you can still proceed through checkout, the order will go on hold, a delivery cost will be worked out and we will then contact you with the quote.


Lieferung nach Übersee und Steuern

Die Versandkosten enthalten keine Einfuhrzölle / Steuern / Gebühren. Falls solche Kosten anfallen, werden diese vom Zoll im Zielland erhoben. Sie werden vom Paketdienst separat kontaktiert, um diese zu bezahlen.

Wir haben unser System aktualisiert und jetzt werden die Versandkosten am Weg zur Kasse angezeigt. Wenn derzeit keine Versandkosten angezeigt werden, steht dort ''Angebot erforderlich'' oder ''kostenlos''. In diesem Fall bitte weiter zur Kasse gehen. Wenn die Bestellung bei uns eingeht, wird sie zurückgehalten. Wir ermitteln die Versandkosten, teilen Ihnen die Gesamtkosten (ausgenommen Einfuhrzoelle / Steuern / Gebühren) mit und bitten Sie um Bestätigung, ob Sie mit der Bestellung fortfahren möchten.

 


Livraison et taxes outre-mer (or à l'étranger)

Les coûts de transport (sans compter les droits de douanes, taxes et frais à l'import). Dans le cas où ces frais sont applicables, ils seront demandés par les douanes du pays de destination. Pour les payer, le transporteur vous contactera séparément.

Nous avons mis à jour notre système et dès maintenant vous verrez les frais de port à la caisse au moment du paiement. Si ces coûts applicables ne sont pas mentionnés, vous verrez les mentions 'gratuit' ou 'sur devis'. Dans ce cas, vous pourrez quand même passer la commande qui sera mises en attente jusqu'à ce que nous ayions calculé ces frais que nous vous communiquerons dès que nous les avons.


Entrega e impuestos en el extranjero.

Los gastos de envío excluyen derechos de importación/impuestos/cargos. En este caso, serán cobrados por la aduana del país de destino. El mensajero se comunicará con usted por separado para pagarlos.

Hemos actualizado nuestro sistema y ahora usted verá los costos de envío en el checkout. Si actualmente no se muestran los costos de envío, dirá "Cotización requerida" y "Gratis". En esta ocasión, usted aún puede continuar con el pago, el pedido quedará en espera, se calculará un costo de envío y luego contactaremos con usted con la cotización.

 


VAT (Value Added Tax, or Sales Tax)

Where applicable the product listings show VAT inclusive pricing at 20%. If you live outside of the UK, VAT will be removed during the checkout pages.


Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.


Contact Us

If you need to contact us, please email us on sales@classichandtools.com

Alternatively, you can call on 01473 784983 (International +44 1473 784983) or write to us at Classic Hand Tools, Hill Farm Business Park, Witnesham, Ipswich, Suffolk, IP6 9EW United Kingdom


Returns Policy

It is very important that you are fully satisfied with the product sent to you. If the goods are proven to be faulty or do not comply with the Sale of Goods Act 1979 we will offer a replacement or refund and pay for their return. In other cases the cost of return is paid by the customer and should be returned in original sale condition (including packaging) within 7 days.