Delivery

Standard Delivery

All UK mainland orders over £90 inc VAT are currently being shipped FREE!! Postage options  for orders under £90 to UK mainland start at £4.50 inc VAT.

Services will change depending upon the items in your basket and the delivery address. Your options will be displayed in the checkout.

For the vast majority of domestic deliveries we use Royal Mail, Parcelforce, and DPD Local. In general please allow 2-5 working days for delivery.

Please note that delivery can be slightly slower to the postcodes listed below where we are unable to offer the Next Day Delivery Service.

Highlands and Islands - AB36-AB38, AB55-AB56, FK17-FK21, IV, HS, KA27-28, KW, PA20-78, PH19-PH26, PH30-PH50, ZE

Northern Ireland, Isle of Man, Isles of Scilly  - BT, IM, TR21-25.

 

Express Delivery

£7.50 inc VAT for orders placed before 2pm Monday to Thursday.

We dispatch Monday to Friday so if you place an order after 2pm on a Friday on a Next Day Delivery Service, we will send out on Monday for delivery on Tuesday.

We use DPD Local to fulfill our next day express delivery, but there are some postcodes (listed below) that are not a next day service.

 

DPD & Parcelforce Delivery

We have partnered with both DPD & Parcelforce, so if you have a preference, you can select your favourite at the checkout. Prices depend on cart value, the more you spend, the cheaper it gets.

DPD - From free to £7.50

Parcelforce - From free to £7.50

Like our Express delivery service this does not cover the whole of the UK.

Unlike our Express delivery service this not a guaranteed next day service. Typically orders are received within 1-2 working days.

 

Royal Mail Tracked 24

This service will show in applicable postcodes in the checkout. The cost will depend upon the items in your basket. This is basically tracked Royal Mail 1st class post, so whilst it is not a guaranteed next day service, the vast majority of deliveries will be made the next working day.

There are some items such as very long clamps, lathes, workbenches, potato forks etc that we cannot ship to every postcode in the UK, or indeed every corner of the globe. If we are unable to deliver, or if there are potential additional costs then we will contact you.

Overseas Delivery

Delivered Duties Unpaid (DDU)

The DDU shipping option excludes import duties / taxes / fees.  If applicable, they will be charged by customs in the destination country. You will be contacted separately by the courier to pay these. 

Delivered Duties Paid (DDP)

The DDP shipping option includes all import duties / taxes / fees. By selecting this option, all costs are paid upfront in the checkout and you will have no further charges.

The full cost will be broken down into shipping cost + landed cost (taxes, duties, clearance fees)*

We use SAMOS to ship packages DDP.

*This is a service provided by Classic Hand Tools to cover all delivery costs based on our own calculations. The amount we charge for this service may differ slightly from the actual tax, duties and clearance fees owed. If you choose this DDP service, it becomes Classic Hand Tools' responsibility to pay the applicable taxes, duties and fees.

 

Please note: If there are currently no shipping options displayed then it will say ''Quote Required'' and ''Free''. On this occasion you can still proceed through checkout, the order will go on hold, a delivery cost will be worked out and we will then contact you with the quote.

Duty and Tax rules to popular destinations

european-union European Union

- Duty is exempt up to the value of 150 EUR.
- Your country’s VAT rate will be charged on items of any value.
- Both duty and VAT are due on shipments over 150 EUR.

united-states United States

- Duty is exempt up to the value of 800 USD.
- Your state may apply sales tax at your local rate (0% - 12.7%).
- Both duty and sales tax are due on shipments over 800 USD.

australia Australia

- Duty and GST are exempt on shipments up to 1000 AUD in value.
- Both duty and 10% GST are due on shipments over 1000 AUD.

VAT (Value Added Tax, or Sales Tax)

Where applicable the product listings show VAT inclusive pricing at 20%. If you live outside of the UK, VAT will be removed during the checkout pages.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Contact Us

If you need to contact us, please email us on sales@classichandtools.com

Alternatively, you can call on 01473 784983 (International +44 1473 784983) or write to us at Classic Hand Tools, Hill Farm Business Park, Witnesham, Ipswich, Suffolk, IP6 9EW United Kingdom

Returns Policy

It is very important that you are fully satisfied with the product sent to you. If the goods are proven to be faulty or do not comply with the Sale of Goods Act 1979 we will offer a replacement or refund and pay for their return. In other cases the cost of return is paid by the customer and should be returned in original sale condition (including packaging) within 7 days.