Classic Hand Tools

View Cart
 
 
 
     
   
     

    Secure Online Shopping

 

Secure Online Shopping


Privacy Statement



Privacy is important to all of us. We (Classic Hand Tools) will never pass on your personal details to any other organisation for mailing or marketing activities.

We would like to send you newsletters via email. We do not send these out in huge numbers but acknowledge not everyone wishes to receive them. You can unsubscribe at any time via the newsletters or by emailing sales@classichandtools.co.uk

Use of Cookies

What are Cookies?

Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

What do we Use Cookies for?

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features and place your orders.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Should users wish to deny the use and saving of cookies from this website onto their computer's hard drive, they should take necessary steps within their web browser's security settings to block all cookies from this website and its external serving vendors. Please note if you do this you maybe unable to place orders through our website.

Personal Information

Whilst using our website or services, you may be required to provide personal information (name, address, email, telephone etc.). We will use this information to process your order, deal with any queries and contact you via our email newsletter. We will ensure that all personal information supplied is held securely in accordance with the Data Protection Act 1998. Further, by providing telephone and email details, you consent to Classic Hand Tools Ltd contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at sales@classichandtools.co.uk.

Please note that we will be sharing your details with Royal Mail and the other couriers we use to enable your order to be delivered to you. Occasionally we ask our supplier to send your order direct to you therefore we will need to share your information with the supplier to be able to fulfil your order.

How Long Do We Keep Your Data For?

Classic Hand Tools Ltd will not retain your personal information longer than necessary. We will hold onto the information you provide as needed to be able to provide our Services to you, or (in the case of any contact you may have with our team) for as long as is necessary to provide support-related reporting and trend analysis only.

If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.

Choosing How We Use Your Data

We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.

With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:

You can verify the details you have submitted to Classic Hand Tools Ltd by contacting our team via sales@classichandtools.co.uk. Our security procedures mean that we may request proof of identity before we reveal information, including your e-mail address and possibly your address.

You can also contact us by the same method to change, correct, or delete your personal information controlled by Classic Hand Tools Ltd regarding your profile at any time. Please note though that, if you have shared any information with others through social media channels, that information may remain visible, even if your account is deleted.

Please note that we may retain archived copies of information eg orders as required by law or for legitimate business purposes.

You can contact us at any point to update your details via email sales@classichandtools.co.uk or ringing us 01473 784983.

You can unsubscribe from receiving marketing emails from us by clicking the "unsubscribe" link at the bottom of any email. Once you do this, you will no longer receive any emails from us.

You can request a copy of the personal data we hold on you at any time. To do this, please contact us sales@classichandtools.co.uk.

Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.

 
Home - Terms & Conditions - Site Map - Shipping - About Us - Contact Us - Visit Us - Privacy Statement

© Classic Hand Tools Ltd | Company Registration No. 04764498 | VAT No. GB 818 111 455